Return Policy

Your satisfaction matters to us. If you're not happy with your purchase, we'll make it right.

Return Window

Each product has its own return window listed on its product page. If no window is listed, the standard return period is 30 days from delivery.

Please try the product before starting a return. We want you to give it a real chance. If it's not for you after that, just reach out and we'll take care of it.

How to Start a Return

  1. Email us at support@Relievery.com with your order number, your name, and the email you used to place the order.
  2. We'll reply with a return shipping address.
  3. Ship the item back using a service with tracking and email us the tracking number.
  4. Once we receive and check the item, we'll send your refund. You'll get an email when it's done.

Conditions

  • The item must be in the same condition you received it.
  • Please return it in the original packaging.
  • The return must be started within the return window listed on the product page.

Damaged Items

If your item arrives damaged, email us within 48 hours at support@Relievery.com with a photo of the damage. We'll sort it out.

Subscriptions

Subscription purchases are final sale and cannot be returned unless otherwise stated. This keeps subscription pricing available for all members.

Order Cancellations

If you need to cancel, email support@Relievery.com within 1 hour of placing your order. We process orders fast so the sooner you reach out the better.

If your order has already shipped (you'll have a fulfillment email), cancellation isn't possible but you can return it using the steps above.

Shipping Costs

You cover the cost of return shipping. For items over $50, we recommend using a tracked shipping service or buying shipping insurance. We can't guarantee we'll receive your return without tracking.

Please double-check your shipping address when you order. If you entered the wrong address, email us within 1 hour and we'll try to fix it. Refunds or resends aren't guaranteed if the wrong address was entered.

Refund Timing

After we process your refund, it may take a few days to show up depending on your bank or credit card company. If you don't see it after a few business days:

  1. Check your bank account for pending transactions.
  2. Contact your credit card company — some take extra time to post refunds.
  3. Contact your bank — processing times vary.
  4. If it's still missing, email us at support@Relievery.com and we'll look into it.

Questions

Email us anytime at support@Relievery.com. We're here to help.

We reserve the right to update this policy at any time. By purchasing from Relievery, you accept this Return Policy.